Even though we are small, we can still measure the performance of our departments and use that infomation to better manage our town.
Rich Kunze Borough of Oakland, NJ
For years, people at our council meetings have asked what our government does. We realized we needed to do a better job of showing what we are doing and to do that, we needed to establish goals, build metrics and measure our performance so we can communicate the results to our citizens.
Mayor Timothy P. Dougherty Morristown, NJ
Performance management tools designed for government entities allow us to objectively measure, benchmark and manage the performance of every municipal service to reduce inefficiencies and direct our dollars to yield more effective results.