Revelstone™ Compass is the only comprehensive performance analytics and benchmarking platform for local governments. It is a low cost and intuitive web-based solution that enables cities and municipalities to measure, compare and learn to improve performance.
How does Compass do this?
A common challenge to implementing a performance management system is knowing what to measure. Compass solves that problem with pre-defined measures for each department. Our pre-defined performance measures capture results, productivity, effectiveness and service quality. Each pre-defined metric contains a detailed definition on what and how to record the data, eliminating the challenge of figuring out what to measure. Additionally, you can add any of your own custom metrics.
Compass comes complete with a dashboard to help “drive” your performance in the right direction. Providing a high-level overview of your most important metrics, the dashboard gives you visibility into how your city or department is performing – a key ingredient in managing an efficient operation. Each user can create a “my dashboard” view by selecting key metrics to display on the dashboard. Choose from line or bar charts or benchmarks
How is your town performing in comparison to your neighbors or other "like" towns? This question is asked every day all over the world, typically without answer. Now, Compass can answer that question. The Compass performance management platform gives you the ability to record your town's performance data and then compare to other similar towns. The sophisticated benchmarking capabilities are enabled through the pre-defined performance measures which solve the “apples to oranges” comparison problem that plagues so many benchmarking efforts. With Compass, you can evaluate how you are performing against goals, prior years or promised outcomes. Compass also allows you to compare your performance to your peers as well as and industry and national standards.
Reporting and Analysis
Compass provides a library of standardized views as well as the ability to customize views. You can see a simple graphical representation of any performance measure or use the dashboard functionality for a holistic view. Use the trend views to see your performance data over time or export the data to Excel to do your own analysis. The viewing capabilities help you identify areas for improvement. You can compare your performance to targets/goals, past periods or benchmarks. You can also compare two metrics to understand any correlations. Over time, measuring, managing and taking appropriate actions will lead to overall improvement.
Performance management—you need to do it and you need to automate it. Compass is the only web-based solution that includes pre-defined measures, benchmarking, and reporting and analysis capabilities—all at a low cost. Find out more about our QuickStart Program to get you up and running quickly and easily.